Privacy Policy

Effective Date: 5 Sept 2024

At JJAM Studios Pty Ltd ("we," "us," or "our"), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and share your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.

1. Data Controller

JJAM Studios Pty Ltd is the data controller responsible for your personal data. Our contact details are:

  • Company Name: JJAM Studios Pty Ltd
  • Address: Unit 21/2b Mavis St, Revesby NSW 2212
  • Email: privacy@jjamstudios.com

2. Personal Data We Collect

2.1 Information You Provide

  • Name
  • Email address
  • Phone number
  • Payment and billing information (for services and purchases)
  • Any other information you provide through forms or contact

2.2 Data Collected Automatically

When you interact with our services, we collect data automatically through cookies and similar tracking technologies. This includes:

  • Google Analytics: Data related to site visits, interactions, and behaviors on our website.
  • Microsoft Azure: Cloud infrastructure and data usage analytics.
  • Meta (Facebook, Instagram): Data associated with user interactions, likes, comments, and shares, and publishing.
  • X (formerly Twitter): Interaction data from posts, tweets, and engagements.
  • LinkedIn: Professional profile data and engagement insights, including publishing.
  • Pinterest: Interaction data from pins and boards and publishing content.
  • YouTube: Video interactions, watch history, comments, and publishing content.
  • TikTok: Video interactions and related user engagement and publishing content.
  • OpenAI: Data from AI interactions including auto-generated content.
  • Auth0: Data related to user authentication and login activity.
  • Stripe: Payment and transaction data.

2.3 Cookies and Similar Technologies

We use cookies and similar technologies to collect data about your use of our services. You can manage cookies in your browser settings.

3. How We Use Your Data

We process personal data for the following purposes:

  • Service Delivery: To provide, maintain, and improve our services, including analytics and personalization.
  • Authentication: To manage user authentication and access control.
  • Payments: To process payments and handle billing.
  • Marketing and Communication: To send promotional materials and updates (with your consent).
  • Analytics: To monitor website performance and user behavior using Google Analytics, Meta, and other analytics services.
  • Compliance: To meet legal obligations and protect our legal rights.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent: For marketing and optional data processing.
  • Contractual Obligation: When we need to process data for a contract you have with us.
  • Legitimate Interests: To improve our services and run analytics.
  • Legal Obligation: To comply with legal requirements.

5. Data Sharing

We share your data with the following service providers who help us deliver our services:

  • Google Analytics (Google LLC)
  • Microsoft Azure (Microsoft Corporation)
  • Meta Platforms, Inc. (Facebook, Instagram)
  • X Corp. (formerly Twitter)
  • LinkedIn Corporation
  • Pinterest, Inc.
  • YouTube (Google LLC)
  • TikTok (ByteDance Ltd)
  • OpenAI, Inc.
  • Auth0 (Okta, Inc.)
  • Stripe, Inc.

These third-party services may have access to your data to perform certain tasks on our behalf. They are obligated not to disclose or use your data for any other purpose.

6. Data Retention

We retain your personal data for as long as necessary to provide our services or comply with legal obligations. Data collected through cookies and analytics services may be retained for up to [insert duration, e.g., 24 months].

7. Your Rights

Under the GDPR, you have the following rights:

  • Access: You can request a copy of your personal data.
  • Rectification: You can request corrections to any inaccurate or incomplete data.
  • Erasure: You can request deletion of your data under certain conditions.
  • Restriction: You can request a restriction on the processing of your data.
  • Portability: You can request a copy of your data in a structured, machine-readable format.
  • Objection: You can object to the processing of your data in certain circumstances, such as for direct marketing.
  • Withdraw Consent: If we process your data based on your consent, you can withdraw your consent at any time.

To exercise your rights, please contact us at privacy@jjamstudios.com.

8. Data Deletion Request (Meta Platforms - Facebook and Instagram)

If you wish to delete your data from our system in compliance with Meta’s Data Deletion Request policy (including Facebook and Instagram), please follow the steps below:

  • Email us at privacy@jjamstudios.com requesting data deletion.
  • Follow the instructions on the page to request the deletion of your data associated with our application.
  • Upon receiving a deletion request, we will remove your personal data from our system within a reasonable time frame in accordance with Meta’s policies and applicable laws.

9. International Data Transfers

Our service providers, including Google, Meta, and Microsoft, may process your data outside the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your data.

10. Security

We implement technical and organizational measures to ensure the security of your data. However, no system is entirely secure, and we cannot guarantee the security of your data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: